We strive to offer our customers a flexible service that is convenient to each individual customer.
The Free pick up in store option allows you to order online and pick up your purchase in store. By picking up in store you can get your purchase sooner and without the costs of delivery.
Free pick up in store provides you the platform to buy product(s) online and collect in store at your convenience.
Should you decide to use Free pick up in store, the process is seamlessly integrated into the checkout process.
Once the product(s) has been added to the cart, go to Your Cart and select the ‘Free pick up in store’ button.
Click on ‘Select store’ and enter either the postcode or suburb most convenient for your pickup and click ‘Find Stores’.
Select the store that is most convenient for you and if they don’t have stock they’ll order it in for you (some exclusions apply).
After your order has been made you will receive a confirmation email with your order number.
Once the designated store has confirmed your order you will receive an email notifying you that your purchase is ‘Ready for collection’.
Go to the store, bringing your order number, photo ID and the credit card (if applicable) used for the order. Speak to one of our staff to collect your items.