Terms and Conditions
This is a Domayne Online catalogue and must be read subject to these terms and conditions (which includes the Raincheck Policy) (“Terms”).
This catalogue is published by Generic Publications Pty Ltd ACN 104 215 241 ("Publisher").
Agency E Pty Limited ACN 145 985 600 (trading as Domayne Online) of A1 Richmond Road, Homebush West NSW 2140 (“Domayne Online”), carries on business from the website.
Domayne Online is an independent franchisee that has been granted a franchise by DM Online Franchisor Pty Ltd ACN 148 936 878 (“Domayne”), and a limited licence by a related body corporate of Domayne, to trade as “Domayne Online” from the website.
Each enterprise carrying on business under the name or style including the words "Domayne" from a franchised store located in a Domayne Complex is operated by another independent franchisee pursuant to another franchise granted by a related body corporate of Domayne ("Other Domayne Franchisee").
The goods and services described in this catalogue are available from Domayne Online only (unless the goods or services are specified as “available in store only”), and will be available for you to make an offer to Domayne Online via the website to purchase at the specified price on or before the end date specified in this catalogue, and where Domayne Online accepts your offer, Domayne Online will sell the goods or services to you in accordance with these Terms and the Terms and Conditions of Sale.
Domayne Online does not make, or authorise any offer or representation where “available in store only” is specified in this catalogue, or which is otherwise made by any Other Domayne Franchisee, and does not represent that any goods or services in this catalogue will be offered by or available from any Other Domayne Franchisee at the specified price, or at all.
Goods or services specified as “available in store only” may not be on display or available from each Other Domayne Franchisee, and where the goods or services are available from an Other Domayne Franchisee, the price for those goods or services may vary from the price shown in this catalogue. Please call 1800 DOMAYNE (1800 366 296) before attending any Domayne Complex to enquire whether an Other Domayne Franchisee has the goods or services on display or available. Each Other Domayne Franchisee has a Raincheck Policy.
Each of Domayne, and each related body corporate of Domayne does not publish (with the exception of the Publisher), make, or authorise any offer or representation by this catalogue and does not represent that any goods or services in this catalogue will be offered by or available from any Other Domayne Franchisee at the specified price, or at all, or otherwise sell any goods or services to consumers throughout Australia under the name or style including the words “Domayne”.
The Domayne and the Domayne logos and words are registered trade marks of Harvey Norman Retailing Pty Ltd and used under a limited license by Domayne Online and by Other Domayne Franchisees.
Raincheck Policy: If Domayne Online has sold out of, or is temporarily out of stock of any goods on or before the end date specified in this catalogue, you may still make an offer to Domayne Online via the website to purchase the goods at the specified price, either, later at not greater than the specified price, or you may offer to purchase alternate goods with similar features with equivalent or a higher value, at a price for those goods at not greater than the specified price.
Catalogue ends 06/11/16.
Accessories shown are optional extras.
*1. Terms & Conditions for Domayne Bathroom Priceless Guarantee:
1. The Domayne Bathroom Priceless Guarantee must be read subject to these Terms.
2. This Domayne Bathroom Priceless Guarantee is applicable at Domayne Bathroom Design Centres located at Alexandria and Auburn only.
3. To be eligible for the Domayne Bathroom Priceless Guarantee, you must provide to the Relevant Franchisee on the date of your purchase, or within seven (7) days after the date of purchase, evidence of any genuine competitor’s advertised price for identical product (ie, same brand, colour, model and quality) as advertised in a local daily newspaper, catalogue, radio, television advert or website. The competitor must have, or had the identical product in stock at the time the product was purchased by you.
4. The identical product must be a lower price (lower price) than the advertised price or the price you paid for the product, after all allowances, bonuses, cash backs, and discounts, include any delivery charges, and advertised and available for sale by a local retail competitor actively engaged in the Relevant Franchisee’s local retail market (competitor), during the period seven (7) days prior or seven (7) days after the date of your purchase. You may be required to supply the Relevant Franchisee with evidence of the competitor’s advertised price and the Relevant Franchisee reserves the right to verify the evidence of the identical product sold at the lower price.
5. If your claim qualifies for the Domayne Bathroom Priceless Guarantee, the Relevant Franchisee will lower the price by either reducing the advertised price, or refunding to you the difference between the lower price and the price paid by you or by the inclusion of bonus product to a value which betters the lower price.
6. The Domayne Bathroom Priceless Guarantee does not apply where:
•(a) the competitor has an online store only, and does not have a physical retail store in Australia;
•(b) the lower price is conditional, or a price determined after the allowance of any amount for, or is part of a promotion involving, financing, installation, delivery, bundling, rebates, cash back offer, free or bonus offer, trade discount, stock clearance or any limited quantity promotion;
•(c) the lower price is offered for a bulk purchase;
•(d) the lower price is offered under any promotion with a third party (including, but not limited to, promotions with newspapers, exhibitions or other special events);
•(e) the lower price is not available to the general public;
•(f) the identical product is advertised in classifieds, commercial resellers or distributors who sell direct to the public, parallel importers, grey importers, direct importers, fire or liquidation sales, rack, clearance and warehouse outlets;
•(g) the lower price has been discounted by the competitor by use of coupons, loyalty rewards, redemption of frequent flyer miles or similar and other offers or incentives to reduce the total cost;
•(h) the lower price has been discounted by the competitor on the basis that the product is a display stock only, end of line, seconds, refurbished/repaired lines, ex demo, limited quantity, clearance, trade or factory seconds, second hand or similar;
•(i) the lower price is the result of an error by the competitor; and/or
•(j) the Relevant Franchisee is unable to verify, using reasonable means, that the lower price or the advertised product is available for purchase.
•(k) this price match is only relevant to competitor’s in the Sydney Metropolitan location.
7. The provision of the lower price or the inclusion of bonus product to a value which betters the lower price by the Relevant Franchisee will be the sole and exclusive compensation payable to you if you show the Relevant Franchisee did not meet the Domayne Bathroom Priceless Guarantee.
8. The Domayne Bathroom Priceless Guarantee may be terminated or amended at any time without notice.
9. The Domayne Bathroom Priceless Guarantee is only available to you on the date of purchase or during the period seven (7) days after your date of purchase from a Relevant Franchisee.
10. The Domayne Bathroom Priceless Guarantee is subject to you complying with the Relevant Franchisee’s usual terms and conditions of trade.
*2. Offer valid from 16/10/16 until 06/11/16 and is not available with any other promotional offer. When a customer signs a contract for a complete bathroom renovation during the promotional period, the customer is entitled to receive a Domayne Gift card to the value of $1500. The Gift Card is not redeemable for cash in whole or in part. The Gift card becomes invalid on the cancellation of purchase. A purchase is made by signing a contract of sale and paying the required deposit amount. The Gift Card will be supplied at time of installation. A division of In Home Solutions Pty Ltd ABN 60 637 528 279. Contractor Licence 131206.
*3. To enter the promotion, entrants must purchase and install a Victoria & Albert bath from a participating Domayne Franchise and email a photograph of the finished installation along with their name, address, daytime telephone number and invoice number to the following email address: DMBathroom.Promotions@au.domayne.com The Promotion is valid between 12/12/15 and 30/11/16. The prize is refund of the purchase price of the bath up to the maximum value of $5,000. The Prize will be refunded using the same payment method that the purchase was made. If the purchase was made with an interest free loan, the Prize will be credited to the winner’s interest free account. Judging for the Prize will take place at Domayne Bathrooms Alexandria, 84 O’Riordan Street Alexandria NSW 2015 on 07/12/16. Winners will be notified by phone within 5 working days of the Draw. Winners will be notified in writing within 5 working days of the Draw. The Promoter is Generic Publications Pty Ltd A.B.N. 35 104 215 241. Further terms and conditions apply. See in store for details.
(a)In Home Solutions Pty Ltd A.C.N. 096 626 836 (trading as Domayne Bathrooms Alexandria);
(b)Auburn Bathrooms Pty Ltd A.C.N. 106 987 339 (trading as Domayne Bathrooms Auburn);
Officers, employees and immediate families of officers and employees of the Promoter, the Franchisees and their related bodies corporate and contractors and any other organisations associated with this Promotion are ineligible to enter.