General Delivery Information

We deliver to your home or office via our nationwide store network. Products are dispatched from Domayne store. Delivery normally takes between five (5) to ten (10) days, or eight (8) to ten (10) weeks for furniture. If you're a Domayne Online member, you can track its progress via My Account.

You can work out delivery costs for your purchase using the delivery cost calculator in your Shopping Cart. Otherwise, delivery costs will be automatically calculated in Checkout and displayed as a line item in your order.

Unfortunately, we cannot deliver one order to multiple delivery addresses; in this instance, you must order items separately and assign the different delivery addresses to each.

All deliveries must be signed for when you receive them; deliveries cannot be made to PO Boxes. If you are unable to take delivery of your items in person - or if you haven't received them within a reasonable period - Contact Us for further instructions.

When buying online, you also have the option to pick up your order from Domayne store and avoid paying delivery charges. Simply select the Pick Up In-Store option and nominate your preferred location. When you complete your payment we will send you an email order confirmation and the store will contact you directly to confirm when your order will be ready to pick up.

Please note that only the person who placed the order may pick it up. When picking up your items, you're required to supply a copy of your order, photo ID and credit card used to make the purchase. (If you pay via PayPal, your credit card is not required).

2016 Christmas delivery cut off 

To ensure your purchase is delivered in time for Christmas, you must place your order through the Domayne Online Store no later than December 15th, 2016.

What if I missed the Christmas cut off date?

No worries! You can still place your order online and choose free pick up in store using Click & Collect. You will be notified when your order is ready for pick-up from your selected store. Local store trading hours for Christmas and New Year can be found here.

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